Haiti Aviation, the new Haitian airline, who suddenly suspended its flights between Miami and Toussaint Louverture International Airport since Thursday, December 19, reported working tirelessly to resume flights [without giving a date of recovery], but that reimbursements of customers take precedence for the moment. Thousands of passengers have already been repaid.

Recall that Haiti Aviation within a one-year contract, leased a 150-seats aircraft and 6 crew to the company Falcon Air Express (FAE). The sudden interruption of flights would result according to Nelson Ramiz Jr., CEO of Falcon to a late payment [5 days]. The latter had also declared in a interview at the Miami Herald "On Friday, they paid half and said they would pay the rest on Monday. It came and went. They asked us to wait until Wednesday [...] t 4:30 p.m. we got a message saying all of the service providers need to give them five days credit [...] When we saw they were having problems with paying for fuel, asking for five days credit and didn’t contact us, we sent them a cancellation notice."

What refutes Charles Voigt a founder of Haiti Aviation who says "we don’t owe them any money. I couldn’t understand why out of the blue, they stopped leasing us the aircraft and left thousands of our customers stranded," recalling that FAE has a deposit of $300,000 and that the credit card companies hold almost $700,000.

Charles Voigt stated that since July he was paid about $ 1.5 million to FAE and almost the same amount to its fuel supplier, which considers his company as a good customer and wondered if Falcon wants to take control of the road ? A strange case to follow...

"This situation was out of my control, I still take full responsibility for the matter [...] I thank all those who stand by me during this troublesome time and we appreciate your ongoing support [...]"

Reimbursement procedures (reminder) :

See also :

https://www.haitilibre.com/en/news-10130-haiti-economy-haiti-aviation-suspended-its-flights.html

https://www.haitilibre.com/en/news-9050-haiti-economy-new-haitian-airline-company.html

S/ HaitiLibre